Delivery information

For orders received Mon-Fri before 12 noon we will aim to dispatch your order the same day for next working day delivery for UK Mainland and 2 day delivery for other areas, but this is not guaranteed during busy periods. We use Yodel & DPD to deliver our parcels.

Postage and packaging rates

Please note we pay our couriers for next-working day delivery but next-working day delivery is not guaranteed as delays may be incurred which are outside our control or the control of our couriers (such as road traffic accidents, customers not being in etc).

Region Cost
UK Next Day Express (DPD Only) £6.99
Highlands & Islands 2 Day £9.99
Northern Ireland 2 Day £9.99
Returns Process

Returns Process

Our boxes and packaging are 100% recyclable and industry leading, however sometimes things break while within the logistics process.

If they do - follow this process to make sure you get 100% of your money back or replacements.

Step1 – Take a clear photo of the delivery label on the parcel

Step 2 – Take a clear photo of the inside of the parcel, showing clearly the damage

Step 3 – Take a clear photo of the outside of the parcel, showing clearly the damage (if this is visible from the outside)

Step 4 – Send the images across to hello@drinkwelluk.com along with your Order/Invoice number & a member of our customer service team will process this for you as soon as possible

  • 100% Money back guarantee or replacemenbts for lost or damaged parcels
  • Save the planet with 100% recyclable packaging